View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001814 | T99X171.00 SKB Eagle | SW Issue | public | 2023-10-11 15:28 | 2025-04-07 10:06 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (SW) Jerry Lin | Due Date | |
| Priority | high | Severity | s4-minor | Reproducibility | have not tried |
| Status | closed | Resolution | not a bug | ||
| Summary | 0001814: [Smart3][UI537] Issue in LG TV compatibility testing (EOM) | ||||
| Description | Hi Jason I have been discussing CEC bus error with LG TV since 1 month ago. https://jira.skbroadband.com/projects/AMANDROIDS/issues/AMANDROIDS-140 I think, it seems to be an issue on the TV side, so I asked LG TV to analyze it, and the contents received are as follows. The results of LG TV's review are as follows. The STB is sending a CEC Ping message in a way that goes beyond the protocol promised, Immediately after the message is sent, a CEC Bus Error is observed to occur for several tens of seconds. Due to this phenomenon, CMD transmission related to CEC power control is delayed for tens of seconds, So STB and TV are not functioning normally. But this issue doesn't happen in INTEK I didn't understand this situation, so I compared it with BID-AT200 and there is a difference in register. The difference in the register probably seems to be related to below patch. Please explain in detail what this change is. ================================================================================================================= jglory2k@dev2-server03:~/work/bitbucket/BFX-AT100_5.3.7/common/arch/arm64/boot/dts/amlogic$ git log mesong12a_eagle.dtsi commit 1bd6f87a29a4be8fedd74b5cb2a80b8b2eae5d57 Author: river wong <river.wong@foxconn.com> Date: Thu May 30 16:04:00 2019 +0800 Fix CEC issue with Samsung TV and HDMI CEC certification fail about error pluse. ================================================================================================================= Thank you YK.Jung | ||||
| Tags | No tags attached. | ||||
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| User List |
(ALTech) JunGyu Kim , (ALTech) SY Yoon , |
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Hi YK, This patch is to fix the problem that CEC will send some wrong pluses. When River was online support before , he found that SMART3 would send error pluses to Samsung TV. So he asked AML about this problem and AML suggested us to turn off this ee_cec flag in dts file. Jerry |
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Hi Jerry - what is the role of ee_cec flag? - The attached file is the data received from LG. Can the setting of the ee_cec flag affect it? - Why doesn't this symptom occur in other manufacturers? Please let me know if you have any guesses Thank you YK.Jung |
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Hi YK, 1. As far as i know , this is a debug flag in cec driver. The correct flow or role maybe ask AML. 2. Maybe we can enable this ee_cec flag on ATV12 to check this issue. If you need to do this request , i will release test FW to you. Because this patch is fixed on ATV9 for HDMI CEC certification. Jerry |
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Hi Jerry > Because this patch is fixed on ATV9 for HDMI CEC certification. Please let me know what HDMI CEC certification test item is FYI , other manufacturers enabled the flag ( same as AML reference ) - I sent you an LG analysis document. does the flag seem related to this issue? - Please make test FW (SD only) after enable the flag ( use v15.537.695 for FW version ) Thank you YK.Jung |
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Hi YK, 1. I don't know which one the test item is. After the certification unit discovered the issue and reported it to us. AML said ee_cec flag needed to be turned off. This modification just solved the issue reported by the certification unit. 2. After discussing with River , we think that this ee_cec flag should not solve this problem, But we don't know whether ATV12 and ATV9 have corrected cec-releated issues for ee_cec. Jerry |
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Hi YK, I update SD test FW to ALT Server. link: /release_by_fxn/smart3_test/Mantis1814/usb_bfx-at100_V15.537.695.zip Jerry |
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Hi Jerry Let me explain the analysis result of LG - v15.537.68 /* ee_cec was removed */ STB : Send CEC ping message EOM(=0) LG TV : Error Handling occurs by Recognizing EOM(=0) as Error STB : retransmit CEC ping because an error occurred So CEC bus continues to be used due to retransmission - v15.537.695 ( test fw ) /* ee_cec is enabled */ STB : Send CEC ping message EOM(=0) LG TV : Error Handling occurs by Recognizing EOM(=0) as Error STB : Do not retransmit even though an error Communication improvements exist(WA), but there is still a root cause First , LG TV is requesting WA. ( enable ee_cec flag ) Can you predict what will happen when ee_cec is enabled? ( ee_cec was removed on FXN Smart3 only.) And I asked AML Korea FAE to confirm the root cause. Thank you YK.Jung |
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Hi Jerry About c14282 >> When River was online support before , he found that SMART3 would send error pluses to Samsung TV. >> So he asked AML about this problem and AML suggested us to turn off this ee_cec flag in dts file. Please tell me the name of the AML FAE(?) Below is the contents received from AML KOR. ================================================================================= Ceca is used by early projects, it's no longer maintained now. Now almost all projects used cecb. ================================================================================= Please check and give me feedback Thank you YK.Jung |
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Hi YK, River said he wasn't sure who AML FAE was. When he was on a business trip before. AML FAE carried HDMI-CEC logic analysis equipment. But he told me that this modification was made to pass HDMI-CEC verification. Jerry |
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Hi Mr,Yoon and YK, 1. Do you know why you use ceca in 2019 ? This modificatoin was provided from AML Taiwan FAE. We discuss with Taiwan AML today, but he didn't know correct cec value in ATV12. He ask us to check with AML Korean FAE. Please help us to check with AML Korean FAE if there is any risk to change to cecb. Jerry |
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Hi Mr. Jerry Lin, We asked AML Korean Engineer. But they asked RD HQ in china. FII is the developed Eagle. So FII should know. And FII should review that AML recommendation and apply it if FII accept AML's opinion. If FII decide to apply changes from AML, then it should be explained to us why it should be changed. We need your opinion about ceca and cecb and the reason why we should use it and why it didn't use it. S YOON. |
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i Mr,Yoon and YK, The following messages are the suggestion provide to us by AML Taiwan FAE. 1. The driver of ceca is currently not under maintenance. Please use cecb. 2. Fox can not review because we don't know what the register value is used for, and AML does not recommend that we modify the cec driver ourselves. The driver is maintained by their RD in China. 3. ATV12 also uses the new driver for cecb. Jerry |
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Hi Mr. Jerry Lin, OK I see. I understood AML Taiwan FAE's feedback and opinion. Is there any issue to use cecb now ? As you know we are using ceca from the start of this project. So I think you need to test of HDMI function with cecb, especially cec function. And you should have compatibility test with various TV. Do you have any plan to test it, please let me know your plan as follows : 1. Your decision for using cec : ceca or cecb. 2. If you decide to use cecb, then please share your plan - HDMI and CEC Function test schedule - TV Compatibility test schedule with various TV. - Any help you need from ALT S YOON |
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Hi Mr,Yoon and YK. 1. Your decision for using cec : ceca or cecb. >> cecb 2. If you decide to use cecb, then please share your plan - HDMI and CEC Function test schedule --> 11/3 - TV Compatibility test schedule with various TV. --> 11/3 We will test the following TVs in our side. TV Model name =============================== LG OLED55B7T-D Samsung UA40ES5500M SHARP LC-40V7 SHARP 4T-C60BJ1T SHARP LC-32LE275T SONY KD-65X8500B SONY KD-43XB000H SONY KD-55X7000D - Any help you need from ALT --> Need to check turn on/off via NUGU Hi YK, I will release a test FW today. The test FW is BFX-AT100_5.4.1 branch and base on this commit. Please help to check CEC with NUGU. commit 4dc2b07733c98dad1bea37c3ee0a17fab2747635 (HEAD, skb/BFX-AT100_5.4.1, m/BFX-AT100_5.4.1_VCS, m/BFX-AT100_5.4.1) Author: Peter Chen <peterch.ch.chen@mail.foxconn.com> Date: Fri Oct 27 15:48:25 2023 +0800 tag 541r502 Change-Id: Ie97fdb2c6b3f5e8c732232decb3ccd22e375e071 Jerry |
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Hi Jerry Please build one more TEST FW for ATV12 ( SD/ND ) Based on the last official release of v15.537.71 (BFX-AT100_5.3.7_2023-1025-133639.xml ) , please apply that only And you can use v15.537.715 for FW version. Thank you YK.Jung |
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Hi Mr. Jerry Lin, I have question about CECB. I've heard that Foxconn used ceca and change something on source code for HDMI Certification. Is there any issue on HDMI Certification(CEC Protocol and function) when you use cecb ? SuhYoung Yoon |
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Hi YK, I update SD test FW to ALT Server. link: /release_by_fxn/smart3_test/Mantis1814/1030/usb_bfx-at100_V15.541.15.zip <=== ATV10 link: /release_by_fxn/smart3_test/Mantis1814/1030/usb_bfx-at100_V15.537.715.zip <=== ATV12 Jerry |
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HI Jerry Our HW Team check signal link: /release_by_fxn/smart3_test/Mantis1814/1030/usb_bfx-at100_V15.541.15.zip ==> retry 8 This FW is the same as the previous state, Is ee_cec applied to this FW? link: /release_by_fxn/smart3_test/Mantis1814/1030/usb_bfx-at100_V15.537.715.zip ==> retry 2 This is the signal waveform with e_cec applied. It's the result I expected. please check V15.541.15 FW again Thank you YK.Jung |
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Hi YK, I want to say Sorry ! I check with the console log via dmesg. console:/ # dmesg | grep "using cec" [ 1.050689] cectx ff80023c.aocec: using cec:0 <== CEC A I wll rebuild again and check the value again. Jerry |
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Hi YK, I upload ATV10 test FW to ALT Server. console:/ # dmesg | grep "using cec" [ 1.051140] cectx ff80023c.aocec: using cec:1 <== CEC B link: /release_by_fxn/smart3_test/Mantis1814/1102/usb_bfx-at100_V15.541.175.zip Jerry |
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Hi YK, I update test report. Jerry |
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Hi Jerry Does your test result mean that CEC A and CEC B results are the same? And please check the cause of the failed item in your test result and explain it Thank you YK.Jung |
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Hi Jerry Please commit it to UI537 - add BPM-24634 to commit message ( https://jira.skbroadband.com/browse/BPM-24634 ) Please let me know when you're done Thank you YK.Jung |
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Hi YK, done ! Jerry |
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Hi YK, The follwoing TVs are in our QA lab. I will check QA test behavior. Samsung UA40ES5500M SHARP LC-32LE275T SONY KD-65X8500B SONY KD-43XB000H About the failed test case , our QA also check with normal FW(ceca). And the test result is the same. Anyway,i will confirm with QA again. This "SHARP LC-40V7" is in my office. I also check with normal FW(ceca). And the result is the same. About this TV, i also check the failed case with other products. And the result is the same. Jerry |
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Hi Mr. Jerry Lin, So do you mean the TVs have issue on CEC function ? If Eagle has same result with other STB, then do you think there is no issue ? If there is no issue on eagle, then please check why the reason that your test result was fail. As you know, we have very various fail result from the field. We cannot ignore some special TV have issues. We should check why those issues happen in that special TV and explain SKB about it. After that we can close the issue. So I would like to ask to check why those issues are happen on that TV. Best Regards, SuhYoung YOON |
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Hi Mr SY and YK, About the failed item "TV's RCU Power Key" of these TVs(SHARP LC-32LE275T / SONY KD-65X8500B / SONY KD-43XB000H / Samsung UA40ES5500M), Our QA check again and find that SMART3 show upgrade UI when we press Power Key via TV's RCU. We ask QA to press Back Key to exit the upgrade UI and the SMART3 can enter to standby mode. This "SHARP LC-40V7" is in my office. We check TV's UI , we find that the TV's UI contains the option of "Auto device off". But this item is enable or disable "TV control device to turn OFF". We also get cec log message from SMART3 , and we can not get CEC Message(Power ON) from TV. We also test SWAN in this TV, the result is same. We think that the TV not support "Auto device on". About this TV "Samsung UA40ES5500M" , i will ask our QA to check with other product (SWAN and other product) and get log message to check. Jerry |
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Hi Jerry, I summarize what you explained above. UI issue - Before Power off, Screen show Upgrade menu. But Press Back key TV go to off.(Normal operation) TVs - SHARP LC-32LE275T / SONY KD-65X8500B / SONY KD-43XB000H Not support "Auto device off function" TV - SHARP LC-40V7 Additional Test request to your QA TV - Samsung UA40ES5500M If I am correct, then please update Samsung TV Test result. If I am wrong, please correct me. Best Regards, SuhYoung YOON |
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Hi Mr,Yoon and YK. If I am correct, then please update Samsung TV Test result. --> Yes ,QA is currently using Google test for ATV12 and will check Samsung TV Test on November 23. Jerry |
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Hi Mr,Yoon and YK. Our QA use 2 ATV10 versions to check with this Samsung TV (UA40ES5500M). FW 15.541.17 <=== use ceca --> CEC Power control is ok. FW 15.541.175 <=== use cecb --> CEC Power control is fail. I will share the logcat and dmesg to AML. Jerry |
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Hi Jerry About ATV10 Is there any update on the progress? INTEK STB is also using cecb. Please check it again with INTEK STB http://altserver01.duckdns.org/release_by_ALT/BID-AT200/usb_bid-at200_V15.541.30_SD.zip Thank you YK.Jung |
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Hi Jerry Please update the progress Thank you YK.Jung |
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Hi YK, I have sent INTEK STB to SQA. At present, it is begin transmitted internally. After reveiving the stb , i will ask SQA to verify it immediately. Jerry |
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Hi Jerry Please update the progress Thank you YK.Jung |
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Hi Jerry Is there a problem? Please update the progress by 12 : 00 (KT) Thank you YK.Jung |
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Hi YK, Our QA say that the Samsung TV is used for Google test. And we can confirm the HDMI state of INTEK STB on 12/20. Jerry |
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Hi YK, Our QA say that the Samsung TV can be turned on for INTEK STB. Jerry |
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Hi Jerry I don't understand this situation right now. In the case of BFX-AT100 when you mentioned earlier, there is a problem and there is no update on the progress of the problem. https://mantis.cnsbg.foxconn.com/vaas/view.php?id=1814#c14625 And when you tested with INTEK STB, you are saying there's no problem. Then, you have to analyze and find out the cause Are you analyzing why this status occurred? At this point, I can't decide whether to apply this patch to ATV10. Please analyze why this result is observed. Thank you YK.Jung |
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Hi YK, About this TV "Samsung UA40ES5500M", The TV was manufactured in 2012. I will ask QA to upgrgade TV Firmware first. Our other Samsung TV(Samsung UA43RU7400) was manufactured in 2019. The test results of this TV made in 2019 is normal. I also share these log files to Amlogic FAE , but i haven't got a reply yet. I will double confirm again. Jerry |
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no activity for this issue |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2023-10-11 15:28 | (ALTech) Younkwang Jung | New Issue | |
| 2023-10-11 15:28 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2023-10-11 15:28 | (ALTech) Younkwang Jung | Assigned To | => (SW) Jason Ling |
| 2023-10-11 15:28 | (ALTech) Younkwang Jung | File Added: image.png | |
| 2023-10-11 15:28 | (ALTech) Younkwang Jung | File Added: image-2.png | |
| 2023-10-11 15:43 |
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Assigned To | (SW) Jason Ling => (SW) Jerry Lin |
| 2023-10-11 15:44 |
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Issue Monitored: (SW) Jason Ling | |
| 2023-10-11 16:48 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2023-10-11 16:48 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) JunGyu Kim | |
| 2023-10-12 15:09 | (SW) Jerry Lin | Note Added: 0014282 | |
| 2023-10-12 15:39 | (ALTech) Younkwang Jung | Note Added: 0014283 | |
| 2023-10-12 15:39 | (ALTech) Younkwang Jung | File Added: BFX-AT100 cec waveform.pptx | |
| 2023-10-13 09:49 | (SW) Jerry Lin | Note Added: 0014294 | |
| 2023-10-13 10:57 | (ALTech) Younkwang Jung | Note Added: 0014295 | |
| 2023-10-13 10:59 | (ALTech) Younkwang Jung | Note Edited: 0014295 | View Revisions |
| 2023-10-13 12:00 | (SW) Jerry Lin | Note Added: 0014298 | |
| 2023-10-13 16:58 | (SW) Jerry Lin | Note Added: 0014305 | |
| 2023-10-20 19:21 | (ALTech) Younkwang Jung | Note Added: 0014367 | |
| 2023-10-20 19:21 | (ALTech) Younkwang Jung | File Added: image-3.png | |
| 2023-10-20 19:21 | (ALTech) Younkwang Jung | Note Edited: 0014367 | View Revisions |
| 2023-10-24 09:41 | (ALTech) Younkwang Jung | Note Added: 0014389 | |
| 2023-10-25 10:22 | (SW) Jerry Lin | Note Added: 0014399 | |
| 2023-10-26 16:10 | (SW) Jerry Lin | Note Added: 0014407 | |
| 2023-10-26 16:47 | (ALTech) SY Yoon | Note Added: 0014409 | |
| 2023-10-27 09:06 | (SW) Jerry Lin | Note Added: 0014417 | |
| 2023-10-27 10:36 | (ALTech) SY Yoon | Note Added: 0014420 | |
| 2023-10-30 11:02 | (SW) Jerry Lin | Note Added: 0014425 | |
| 2023-10-30 12:20 | (ALTech) Younkwang Jung | Note Added: 0014426 | |
| 2023-10-30 17:23 | (ALTech) SY Yoon | Note Added: 0014430 | |
| 2023-10-30 21:11 | (SW) Jerry Lin | Note Added: 0014432 | |
| 2023-11-02 16:57 | (ALTech) Younkwang Jung | Note Added: 0014454 | |
| 2023-11-02 16:57 | (ALTech) Younkwang Jung | File Added: image-4.png | |
| 2023-11-02 16:57 | (ALTech) Younkwang Jung | File Added: image-5.png | |
| 2023-11-02 17:57 | (SW) Jerry Lin | Note Added: 0014457 | |
| 2023-11-03 08:45 | (SW) Jerry Lin | Note Added: 0014458 | |
| 2023-11-03 18:56 | (SW) Jerry Lin | Note Added: 0014469 | |
| 2023-11-03 18:56 | (SW) Jerry Lin | File Added: 測試CEC型號結果統整表_1103.xlsx | |
| 2023-11-08 10:33 | (ALTech) Younkwang Jung | Note Added: 0014489 | |
| 2023-11-08 10:33 | (ALTech) Younkwang Jung | File Added: image-6.png | |
| 2023-11-14 17:02 | (ALTech) Younkwang Jung | Note Added: 0014538 | |
| 2023-11-14 19:01 | (SW) Jerry Lin | Note Added: 0014540 | |
| 2023-11-15 09:07 | (SW) Jerry Lin | Note Added: 0014541 | |
| 2023-11-15 11:17 | (ALTech) SY Yoon | Note Added: 0014545 | |
| 2023-11-20 09:16 | (SW) Jerry Lin | Note Added: 0014586 | |
| 2023-11-21 10:48 | (ALTech) SY Yoon | Note Added: 0014598 | |
| 2023-11-21 17:23 | (SW) Jerry Lin | Note Added: 0014600 | |
| 2023-11-26 12:56 | (SW) Jerry Lin | Note Added: 0014625 | |
| 2023-11-26 13:33 | (SW) Jerry Lin | Note Edited: 0014625 | |
| 2023-12-08 08:06 | (ALTech) Younkwang Jung | Note Added: 0014681 | |
| 2023-12-08 08:11 | (ALTech) Younkwang Jung | Note Edited: 0014681 | View Revisions |
| 2023-12-14 12:52 | (ALTech) Younkwang Jung | Note Added: 0014734 | |
| 2023-12-14 14:50 | (SW) Jerry Lin | Note Added: 0014736 | |
| 2023-12-18 14:57 | (ALTech) Younkwang Jung | Note Added: 0014760 | |
| 2023-12-19 08:54 | (ALTech) Younkwang Jung | Note Added: 0014764 | |
| 2023-12-19 09:41 | (SW) Jerry Lin | Note Added: 0014765 | |
| 2023-12-20 18:57 | (SW) Jerry Lin | Note Added: 0014789 | |
| 2023-12-21 09:14 | (ALTech) Younkwang Jung | Note Added: 0014791 | |
| 2023-12-21 11:55 | (SW) Jerry Lin | Note Added: 0014797 | |
| 2023-12-21 11:59 | (SW) Jerry Lin | Note Edited: 0014797 | |
| 2025-04-07 10:06 | (SW) Kerwin Chen | Status | assigned => closed |
| 2025-04-07 10:06 | (SW) Kerwin Chen | Resolution | open => not a bug |
| 2025-04-07 10:06 | (SW) Kerwin Chen | Note Added: 0017431 |
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